#termsofservice | PLEASESUPPORTME NPC

1. Welcome to (this website) PleaseSupportMe (Reg No. 2025/207165/08) and by the PleaseSupportAfrica (Reg No. 2025/207220/08)

We are Pleasesupportme, Pleasesupportafrica, and together with our partners, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, Pleasesupportme and Pleasesupportafrica, we, or us. By using the Site and our services (together with the Site, the Services), you agree to these contractual rules (the Terms). Please also go and see our Privacy and Cookies Policies (which you’re also agreeing to by using the Services).

Sometimes we might change these Terms. We’ll do our best to notify you personally of any changes (if we have your details), but in any event, we will also inform our community of these changes by posting a notice on the Site.

Pleasesupportme and Pleasesupportafrica is for your personal, business and humanitarian use. Pleasesupportme and Pleasesupportafrica is for online fundraisers (referred to here as campaigns) that collect monetary donations only. Requests for donations in kind or the offer of rewards for donations are not permitted on the site.

2. Registration of a campaign for another NPO Organisation, a campaign for an individual or business needs, or registration of an organisation is acceptable

If you’d like to create a campaign to raise funds for an organisation or create a campaign to raise funds for a person/personal cause you can do so here. If you’d like to register your organisation, please do so here. You will need to create, or already have, a profile to register either. You can also browse Pleasesupportme and Pleasesupportafrica without registering a profile. If you do plan to register, however, the information you give us must be complete, and up-to-date. We reserve the right to cancel your campaign or organisation registration if you don’t comply with any of these Terms.

Please remember that if you do choose to register for any of the above, you are responsible for all the activity on your profile, and for keeping your password confidential. If you become aware that your profile has been used without your permission, you must report it to us immediately.

To register as an organisation, you must be at least 18 years old. A campaign for an organisation or for an individual can be created by a minor, but funds will only be transferred to a bank account held by an individual who is over the age of 18.

can also browse Pleasesupportme and Pleasesupportafrica does not guarantee that a Campaign or an Organisation will obtain a certain amount of donations or any donations at all. We do not personally endorse any Campaign, Campaign Organiser or Organisation or initiate campaigns ourselves. We expressly disclaim any liability or responsibility for the success of any Campaign, or the outcome of any fundraising purpose.

If you choose to contribute to a campaign or cause, you as the donor must make the final determination as to the value and appropriateness of contributing to any Campaign, Campaign Organiser or organisation.

3. Please don't do the following:

Content that is harmful to others or may cause reputational harm (this includes posting discriminatory comments, comments which are inappropriate or profane, including but not limited to the distribution of child pornography, comments which constitute hate speech or content that is designed to abuse, stalk, harass or physically threaten other people).
Content that violates any intellectual property laws, including content that is protected by copyright or a patent.
Content that is misleading, false, or intentionally inaccurate.
Information that is fraudulent in nature.
Banking details of the beneficiary or campaign creator on a campaign page, organisation profile page, or anywhere on the Pleasesupportme and Pleasesupportafrica site.
Content that is illegal, and violates any domestic or international law or content which breaches a legal duty that you owe to other people.
Content which is designed as spam or any other unsolicited mass mailing activity that is distributed without the consent of the recipients.
Content which in any way threatens the security of the Pleasesupportme and Pleasesupportafricay network or one of its users’ computers, including the distribution of malware, viruses, Trojan horses, or any other harmful piece of software.
Campaign content that contains the offer of any contest, competition giveaway, sweepstakes, offering monetary or other rewards for donations.
Annuities, investments, equity or lottery contracts, off-shore banking or similar transactions, money service businesses (including currency exchanges, check cashing or the like), pyramid schemes, “get rich quick schemes” (i.e., Investment opportunities or other services that promise high rewards), network marketing and referral marketing programs, debt collection or crypto-currencies.
Credit repair or debt settlement services.
Details of a pending or current legal case.
Disseminating other people’s private information – when you use the Services — whether as a contributor or an organisation — you will receive certain information regarding other users of the site, such as their names and their email addresses. Please keep this information private, and use it solely for the purposes of participating in the Pleasesupportme and Pleasesupportafrica campaigns. Do not share or distribute any user information without their permission.
Interfering with the working of Pleasesupportme and Pleasesupportafrica – you may not engage in any activity that interferes with the proper working of the Site or the Services.
Bypassing any security – you may not bypass any of the security measures that Pleasesupportme and Pleasesupportafrica has put into place to restrict access to certain sections of the site or circumvent any of the security measures that have been put into place by Pleasesupportme and Pleasesupportafrica.
Attempting to obtain personal information of Pleasesupportme and Pleasesupportafrica or its users – you may not attempt to gain unauthorised access to any data, password, or any other restricted information which belongs to Pleasesupportme and Pleasesupportafrica, its affiliates, or any user of its site.
Putting strain on Pleasesupportme and Pleasesupportafrica's infrastructure – you may not engage in any activity that places a disproportionately large load on the infrastructure of Pleasesupportme and Pleasesupportafrica's or its affiliates.

4. Contract between Organisation and Contributor

When a campaign is successfully funded, the organisation must use the funds for the purpose advertised. Once an organisation has done this, it has satisfied its obligation to its contributors.
Throughout the process, organisations owe their contributors a high standard of effort, honesty, transparency and a commitment to achieving the advertised goals of that organisation.
Contributors must understand that there could be delays in an organisation achieving what it has set out to do.
A donation is an irrevocable and unconditional act and, once a donation has been made using the Services, the contributor is not entitled to a refund unless the relevant organisation agrees to the refund and special arrangements are made directly with the organisation. Once an organisation has refunded the contributor it has no further obligation to that contributor, and no further agreement exists between the two parties.
BackaBuddy is not responsible for the fulfillment of the promises made by organisations.
If organisations are unable to satisfy the terms of their agreement, they may be subject to legal action by contributors.
When donating to a campaign for an organisation, the organisation will receive certain information such as donor names and email addresses. It is the organisation’s responsibility to keep this information private and use it solely for the purposes of participating in the BackaBuddy campaigns. Do not share or distribute any user information without their permission.
When creating a campaign for an organisation, the organisation will receive certain information such as champion names and email addresses. It is the organisation’s responsibility to keep this information private and use it solely for the purposes of participating in the BackaBuddy campaigns. Do not share or distribute any user information without their permission.

5. Contract between beneficiaries of individual campaigns and Contributor Individual campaigns are fundraisers for a person or group that is/are not affiliated with a registered organisation

Contract between beneficiaries of individual campaigns and Contributor Individual campaigns are fundraisers for a person or group that is/are not affiliated with a registered organisation.

6. FICA Legislation Requirements

Copy of Identity document or passport.
Proof of residential address in your country of permanent residence.
Confirmation that it was indeed you, who made this donation.
Confirmation that we may proceed in remitting your donation to the supported campaign.

7. Vetting Individuals Campaigns

Insufficient supporting information and/or campaign copy. This includes but is not limited to a lack of appropriate contactable references or supporting documentation that can be used to verify the campaign ‘cause’ at any stage of the process.
Monetary targets that are not proportionate to the cause as stated in the campaign copy.
Campaigns that are raising funds for investment, speculation, or gambling.
Campaigns that offer rewards or entry into a competition/raffle.
Campaigns that display inappropriate images or images subject to copyright
Campaigns that aim to fund or form political parties, are political party affiliated or promote a political agenda.

8. What we do and don't do

Responsibility for using donation money as advertised rests entirely with the organisation or campaign creator.
We charge our fees before putting funds into a organisation’s account. We (and our payment partners) will subtract fees and banking charges before transmitting the proceeds of a campaign.
We don’t verify the identity of the organisations on the Site or whether organisations are using monies received for a legitimate purpose - this is your responsibility as a contributor!
We don’t independently verify whether the organisations hosted on the Site have section 18A status in terms of the Income Tax Act, 1962. This is something that contributors are responsible for checking with a organisation before donating. As such, Pleasesupportme and Pleasesupportafrica does not guarantee that donations to organisations will be tax-deductible.
If you are an organisation or campaign creator, don’t assume that you’ll be able to immediately collect your funding and don’t take any actions in reliance on collecting any donations until the money is put into your account.
We don’t become involved in disputes between users, or between users and any third party relating to the use of the Services. Pleasesupportme and Pleasesupportafrica will, however, investigate organisation profiles or campaigns should we receive 2 or more complaints in writing about the organisation or campaign.
Pleasesupportme and Pleasesupportafrica doesn’t endorse any content that users submit to the Site.
The Site may contain links to other websites (which we do not necessarily endorse). When you access these websites, you do so at your own risk.

9. Our Fees/Administrative Cost

International and local payment processing fees for both Pleasesupportme and Pleasesupportafrica is 15%.

10. Intellectual Property

As an organisation, you own your ideas and the content that you post on your fundraising page. This means that you are solely responsible for the content that appears on your page. Pleasesupportme and Pleasesupportafrica will not be liable for any mistakes or omissions that appear on your page. You are also responsible for ensuring that the content that you post does not violate any of the rights of third parties, or any copyright. You will be responsible for paying any royalties that become owing due to the content posted on your page.
Pleasesupportme and Pleasesupportafrica does not become the owner of the content that you post on your page. However, Pleasesupportme and Pleasesupportafrica does require some control over your content in order to perform the Services. Once you post information on your page, you grant Pleasesupportme and Pleasesupportafrica a worldwide, irrevocable, non-exclusive, continuous and royalty-free right to use, reproduce, display and distribute the content that you post. Pleasesupportme and Pleasesupportafrica is also entitled to modify, delete, translate or reformat the content that is posted on your page.
The Services are legally protected by copyright, intellectual property rights and other rights and laws. You are obliged to respect Pleasesupportme and Pleasesupportafrica’s protections at all times. Content that appears on the Pleasesupportme and Pleasesupportafrica site, whether its own content or content generated by its users, may be used and reproduced by you for personal use only. You may not use any content that appears on the can also browse Pleasesupportme and Pleasesupportafrica site for commercial gain, without prior permission from the relevant copyright holder.
“Pleasesupportme and Pleasesupportafrica”, and the Pleasesupportme and Pleasesupportafrica logo are protected under trademark registration and any unauthorised use of these marks is prohibited. Copyright subsists in all of the material on this website and, other than in respect of the content that you post on your page, all copyright TBC, trading as Pleasesupportme and Pleasesupportafrica.
Pleasesupportme and Pleasesupportafrica’s intellectual property policy is informed by the Trade Marks Act 194 of 1993 and the Copyright Act 98 of 1978. We reserve the right to delete all content that infringes the provisions of these two Acts.

11. Our Rights

Pleasesupportme and Pleasesupportafrica reserves the right:

To make changes to the Site and Services without notice or liability.
To decide who’s eligible to use Pleasesupportme and Pleasesupportafrica. We can cancel profiles, decline to offer our Services and can change our eligibility criteria at any time. If anything relating to our Site is prohibited by law where you live, then we revoke your right to use Pleasesupportme and Pleasesupportafrica in that jurisdiction.
In the event that any system or programme maintenance of any sort is required, to suspend services until such time as these have been completed; To cancel any pledge to any campaign, at any time and for any reason
To reject, cancel, interrupt, remove, or suspend any campaign at any time and for any reason.
To redistribute funds that have not been claimed, or are untraceable, after a 12 month period, to be used to further the charitable aims of Pleasesupportme and Pleasesupportafrica.
To retain all interest received from funds held until payout.
To transfer unallocatable donations where an incorrect reference has been used or a refund has not been requested within one (1) month of the donation date. These funds will be moved to a Pleasesupportme and Pleasesupportafrica fund, which is dedicated to enhancing the user and campaign creator experience, supporting initiatives such as matched funding, improving payment gateways, and other platform improvements aimed at better serving people in need in the future. All efforts are made to ensure that donations are correctly allocated, and a record of these efforts can be viewed by requesting a copy here.

Pleasesupportme and Pleasesupportafrica reserves the right to refund donors for any reason. Such reason may include any, but not exclusively, of the following:

When Pleasesupportme and Pleasesupportafrica has been instructed by the organisation or the campaign creator.
When the campaign cannot be verified satisfactorily.

Refunds are processed on Tuesdays and Thursdays (or the closest working day), with a 7-working-day grace period to attend to the request.

All bank/payment/transaction fees associated with a donation will be held by Pleasesupportme and Pleasesupportafrica when the refund is processed.

If there are any queries on a particular campaign with regards to the fees being held by Pleasesupportme and Pleasesupportafrica, that query must be sent in writing to support@pleasesupportme.world. In this case Pleasesupportme and Pleasesupportafrica will evaluate case by case basis if the refund should include bank/payment/transaction fees.

The following are exceptions to our standard refund terms:

Pleasesupportme and Pleasesupportafrica will make contact with the donors via email to notify them of the pending refund and to request banking details, or alternatively propose to the donor other options for how the donated funds should be allocated.

Pleasesupportme and Pleasesupportafrica is not liable for any damages as a result of any of these actions, and it is our policy not to comment on the reasons for any such action.

Furthermore, if you are an organisation and we have already deposited funds into your account and a donation is subsequently reversed by one of our payment partners (for example, in the case of a charge-back) then we are entitled to claim the reversed amount back from you for a reasonable period after the reversal/charge-back.

In the case of a recurring donation processed by Pleasesupportme and Pleasesupportafrica when it should not have been, then Pleasesupportme and Pleasesupportafrifa will refund the donation amount inclusive of bank/payment/transaction fees.
When refunds are processed via PayPal the full donation amount will be refunded.

Pleasesupportme and Pleasesupportafrica is not liable for any damages as a result of any of these actions, and it is our policy not to comment on the reasons for any such action.

12. Disclaimer, Indemnity and Limitation of Liability

You use the Services solely at your own risk. They are provided to you without warranty of any kind, whether express or implied.

If you do something that results in us getting sued, or if you break any of the promises you make in these Terms, you hereby indemnify us and agree to defend and hold us harmless from all liabilities, claims, and expenses (including reasonable attorneys’ fees and other legal costs) that arise from or relate to your use or misuse of the Services.

In no event will Pleasesupportme and Pleasesupportafrica (or our directors, employees, partners, suppliers, or content providers) be liable for damages of any kind, including but not limited to damages (i) resulting from your access to, use of, or inability to access or use the Services; (ii) for any lost profits, data loss, or cost of procurement of substitute goods or services; or (iii) for any conduct or content of any third party on or in connection with the Site (including hackers or employees/agents of Pleasesupportme and Pleasesupportafrica acting beyond the scope of their authority). In no event shall our liability for direct damages be in excess of (in the aggregate) one thousand Rand.

By using the Services, you release Pleasesupportme and Pleasesupportafrica from claims, damages, and demands of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way related to such disputes and the Services.

13. Dispute Resolution and Governing Law

In the event that you have any complaints or believe that we have caused you any loss or harm, please contact us (using the contact details provided here) first before resorting to legal action.

In the unfortunate situation where legal action does arise, these Terms (and all other rules, policies, or guidelines incorporated by reference) will be governed by and construed in accordance with the laws of South Africa, and you consent and submit to the non-exclusive jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town in any dispute arising from or in connection with these Terms.

14. Legal and Regulation Restrictions

Due to legal and regulatory constraints, PayPal is unable to process payments for crowdfunding in Hong Kong, crowdfunding for political fundraising in Russia, and campaigns related to Sanctions Jurisdictions (Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine).

Pleasesupportme and Pleasesupportafrica is not allowed to use PayPal as a payment method for customers/campaign owners/beneficiaries who are domiciled in or reside in the abovementioned Sanctioned Jurisdictions and Hong Kong, and Pleasesupportme and Pleasesupportafrica is not allowed to use PayPal as a payment method for campaigns benefiting the Sanctioned Jurisdictions, or crowdfunding in Hong Kong and political-related causes in Russia.

15. The Boilerplates

These Terms constitute the entire agreement between you and Pleasesupportme and Pleasesupportafrica with regard to the Services. Neither you nor Pleasesupportme and Pleasesupportafrica will have any claim or right of action arising from any undertaking, representation or warranty not included in these Terms.

No agreement to vary, add to or cancel these Terms as they specifically apply to you will be of any force or effect unless recorded in writing (which doesn’t include email) and signed by or on behalf of both you and Pleasesupportme and Pleasesupportafrica.

If any provision of these Terms is rendered void, illegal or unenforceable under any law of any jurisdiction (provided the provision isn’t vital to the proper understanding of these Terms), the validity, legality and enforceability of the remaining provisions should not in any way be affected and the legality, validity and unenforceability of such provision under the law of any other jurisdiction are not in any way affected or impaired.

These Terms are personal to you and you can’t cede any rights that you may have against us, or delegate any obligations you owe to us unless you have our prior written consent. There may, however, be circumstances where we need to cede our rights against you or delegate our obligations owed to you to third parties (for example, if we undergo a corporate restructure). These Terms constitute your prior consent to such cession and delegation. If we do cede our rights or delegate our obligations, we do undertake to notify you of this by email, or by posting a notice on the Site.

Thanks for reading these Terms. Welcome to Pleasesupportme and Pleasesupportafrica!